We Aim High to Earn Raving Customer Reviews!

And With Your Feedback, We Go Higher

We treat every day as an opportunity to learn, grow and be better than we were yesterday. Nothing gives us more fulfillment than hearing how we’ve positively impacted your comfort and your life.

Hear what your neighbors have to say about our services. If we’ve already worked together, we’d love to hear about your latest experience!

4.9
Based on 1434 reviews
James Varner
James Varner
13:03 02 Feb 23
In May of 2022, Sky plumbers correctly diagnosed the need for a new shower valve. At that time we signed up for their discount program, at a cost of $20 per month, which entitled us to a small discount. We were specifically told we could cancel anytime. The plumbers did a good job with the shower valve replacement in July of 2022. In December of 2022, we were having problems with our central gas furnace, so called them and they at 1st said it was fine, but when we pointed out the furnace should be on but was not, within another 5 minutes they reported seeing a code that the heat exchanger was bad, and this repair would cost a little over $2,800. They also shut off our gas to the furnace but this caused the pilot lights on 2 gas fireplaces to go out - and they refused to light the pilot lights - though they knew we were freezing. We had NW Natural Gas come out in a couple of days to relight the pilots so we could get some heat going. They referred us to Sunset Heating & Cooling, and Sunset came out if just a couple of days and within 5 minutes of arriving they diagnosed the problem as a plugged drainage tube and immediately repaired the problem, for around a total cost of $150. Around December 18, 2022, I called Sky and told them to cancel the discount program and they said that was fine. However, yesterday we saw they were still taking the monthly fee of $20 out of our account, on January 3rd and again on January 31st, 2023. They are refusing to refund $ taken after we cancelled, and are now saying the discount program could not be cancelled for 1 year. So, although their plumbers were good, the gas furnace people are incompetent and they are now engaging in financial shenanigans. I do NOT RECOMMEND SKY.
Bev Snow-Kuehn
Bev Snow-Kuehn
18:03 25 Jan 23
We purchased a new heat pump and ductless wall unit, replacing our old unit. After several attempts to work the bugs out of the new system, Sky ended up having to replace it under warranty. The technicians are professional, personable, respectful and did a very good job every time they were here. Our experience with the call center was slow to often nonexistent. We had to continually be proactive to get our heating system problems resolved.
Sharon Ludwig
Sharon Ludwig
20:31 18 Nov 22
Matt and Bryan came over to check my house and make a plan for installing a bathroom light & exhaust fan. They were very friendly and respectful. While they were here, they made sure my electrical panel was in good shape and gave me quotes for the bathroom fan as requested, as well as any other safety upgrades I may want. I will definitely be making an appointment for the actual install!
Deborah Payne
Deborah Payne
18:16 20 Aug 22
Kyle was fantastic. He was polite, courteous, friendly and knowledgeable. His suggestions were based on what would make the most sense for me and not just a hard sell for up charges. All options were shown to me up front with pricing options and he made good suggestions.The toilet install was fast and his work was quality. I would definitely use Sky again especially if their other plumbers are like Kyle.
Timothy Wear
Timothy Wear
23:25 14 Aug 22
We called Sky for an estimate on AC install. Nate got back with us immediately and was professional and courteous. Nate is a great listener and explains HVAC options in an easy and clear manner. Mike was the technician assigned for the install of our new heat pump. Mike installed a gas furnace for us two years ago and is incredibly creative when dealing with older homes. Mike never rushes his installs and is a true professional. Mike genuinely cares about his work and his customers. Mike stays until the job is complete and all questions are answered.
Jeff Vincent
Jeff Vincent
23:40 08 Aug 22
We called to get a quote and Nathan came to give us a quote. He presented several options and all were reasonable. Once we decided on a heat pump system/price and was paid for they setup a date to do the install. Mike and Eric showed up right on time and were polite and courteous, and finished up slightly ahead of schedule. They went over the features of the system with us as well. We highly recommend these guys and would give them more stars if we could.
Pete M
Pete M
18:09 02 Aug 22
Dan Bloomfield was so helpful and awesome getting our AC back up and running on one of the hottest days of the year. We highly recommend him. The customer service couldn't have been better. Thanks so much Dan!
Chris Iburg
Chris Iburg
18:35 02 Jul 22
Got to share how awesome it is working with the people at Sky Heating. My first engagement was with Charlie. He came to the house and did a thorough review of our furnace and A/C. He asked about our needs and came back with several options to replace both units. His knowledge and expertise was impressive. Although we did get other quotes, we went with Sky. Super happy with that choice.Today it was all installed. Eric and his team did a fantastic job. This group is very experienced and know what they're doing. They worked really hard and got all the old stuff out and new equipment installed and up & running.I really like how Sky leverages technology to communicate with me and how they monitor my equipment. Great job team Sky!Update / June 2022: Just had Sky come fine tune my new A/C for Summer. Efren did a fantastic job! He was super knowledgeable, friendly, quick & efficient. Well done!
Jaylin Wollan
Jaylin Wollan
20:27 29 Jun 22
Dan Bloomfield was great. He showed up was prompt and courteous. He found that our 2 AC units had frogs that had gotten in there and electrocuted themselves and fried our units. Crazy thing but he got us up and running. Great service!
Bryan McClelland
Bryan McClelland
19:08 29 Jun 22
Sky installed mini-split ductless heating and a/c at our home. They arrived when scheduled and the system is working great! Great to work with. Handled the financing as well. Mico was great to work with designing our system.
Josh Allen
Josh Allen
05:27 16 Jun 22
I really liked the service technician and think he did a good job for what he came out for - to fix my toilets. But I'm not sure I'd use them again.Before I even knew what might be wrong with the toilets, I was getting information about membership perks (a subscription of some sort that saves you money). And the way the service options were listed weren't very optimal. Instead of saying "we can try this and if doesn't work we can try this," it was a list of three packages that included some services that I might not even need (like replacing parts before they go bad). I'm fine with options, but too many options aren't helpful to me.The real turn off was the "complimentary water heater inspection" which just turned into another sales pitch. I agreed to the inspection - that's a nice service - but it turned into a quote I didn't ask for or want. He also put a Sky sticker on the water heater and fuse box without asking if it was okay or if I wanted it, so now I have advertisements for their service I didn't want.It's hard when you like somebody who's doing the work and I liked the plumber. And I'm assuming the company requires a lot of what I'm explaining, but if I call a service to fix my toilets and it turns into a water heater quote I didn't want or ask for, I don't feel like a customer you care about, I feel like a customer you're just trying to sell more stuff to. And that's why I probably won't use them again.
Lynda Bell
Lynda Bell
04:26 16 Jun 22
Ryan was the technician that came to do annual maintenance on my air conditioning unit. He was very professional and pleasant. He explained step by step in advance all that he was going to do during the maintenance. He cleaned the outside air conditioning unit beautifully. In all my dealing with him he was well spoken, forth-coming and knowledgeable. I felt I was in good hands with him as the technician.
John Kaufman
John Kaufman
17:09 10 Jun 22
Diagnostic call. The information that Brian related in the diagnosis of my AC was very complete. I have some experience in mechanical and electrical equipment after thirty plus years repairing medical equipment for a local health care system. Brian's candor was very much appreciated and the kind of complete service that is not common these days. I was genuinely impressed with his professionalism and knowledge of every aspect of my AC system. This will make it easy to make my decision about future repairs. Thanks Brian
Elaine Love
Elaine Love
21:34 04 Jun 22
Sky does a fantastic job quoting out different options for work you want done and letting you piece together the work you want done and can afford. The actual work they do is excellent, too. They're very thorough, and considerate of your home. I have no hesitation about calling them back for future work.
Emily Burris
Emily Burris
01:47 02 Jun 22
So thoroughly impressed with the Sky team! Mico was friendly, helpful and thorough when first quoting my property. Then, an entire crew (Dan, Jesse, Enrique, Mario, Miguel, Tyler and the Olson Electric team) worked together to remove an old furnace and install a new heat pump in two days time. My older condo was not easy to work in, but they made it happen, and were courteous, quick and professional.After calling several local companies and struggling several times to even get a person on the phone - Sky was on top of things and easy to work with from start to finish!
Hillery
Hillery
20:40 25 May 22
I want to thank Gordon N and Jeff F for the great job they did fixing two pipes in the crawl space. Not only did the find and fix the leaks but were also very willing to answer my questions and show me how things worked. I really appreciated that. This is the second division of Sky Heating I have used. The first was the HVAC division. Because of my experience with that division, I didn’t hesitate to call for my plumbing issue. Sky Heating AC, Plumbing and Electrical did not disappoint. All of their servicemen that I have come in contact with so far have been great! Again, thank you Gordon and Jeff for your help!
Caroline Edwinson
Caroline Edwinson
02:28 18 May 22
Kenny M and his assistant Dan B did an excellent job, they were an amazing duo and worked well with one another. They were professional, courteous, hardworking and did very thorough job. Kenny M was especially a stand-out...a stellar worker with strong work ethic and outstanding people-customer service skills. He kept my husband and I well informed and educated on Sky’s products, services and our options. Kenny explained well when we had questions, took project photos before and after, even short videoclip. Thank you Kenny and Dan, keep up the great work!
wade gefre
wade gefre
16:09 12 May 22
From Randy the Estimator, to Enrique & Earl the installers, everything was thorough and first class. Randy spent 45 minutes at my home and even went in the crawl space to look at venting. The installers took their time and did the job right instead of hurrying things. Enrique has first class customer skills. He explained things clearly to me about the new thermostat and how it works with the furnace and AC. I highly recommend Sky Heating.
RK Porter
RK Porter
04:13 12 May 22
The service call was made the next day at a convenient time. Jason was on time and professional. He listened carefully to the issue and quickly diagnosed the issue. After explaining the work necessary, he and his assistant finished the repair. In addition, they researched other codes and made helpful recommendations. I was completely satisfied and delighted with the overall service.
Shellie Z
Shellie Z
21:52 21 Apr 22
Sky Heating has a great crew and I could tell they represent a company with a good culture. The initial tech showed up on time and was very thorough and helpful. The Sales guy gave me a ton of options and was very personable and honest. The installers were on time, professional and easy to work with. They trained me on my heating system and on my Honeywell Home app as well. I feel safe with the work they've done. Everyhing is working great and they left no mess behind. In regards to contractors, I would definitely recommend them.
Carl Carson
Carl Carson
00:58 21 Apr 22
The technician was courteous and helpful and did a good job. Clearly explained what he did and reported concerns on what items were neededAttention and what were okay currently.Went over the approximate cost of partsNeeding updating on the system 27 years old and 17 years old. Would recommend him to others and back into my home.
Heidi Daniel
Heidi Daniel
00:32 06 Apr 22
I found Sky online and filled out the pertinent information. A scheduler called immediately to verify process. She even got me an earlier appointment than I was able to find online. Kenny came the next day and was great. He was friendly and was very nice to our yippy small dogs. He inspected the system and gave me several options on fixing the system. He then had the part delivered while he was still here and got the whole thing done the same day.
RE Bernknopf
RE Bernknopf
21:12 17 Mar 22
Adrian, Cody and Jacob arrived this morning to complete a myriad of electrical tasks. They kept us fully informed of the progress, walked us through what they had done and did an absolutely wonderful job! They did such a thorough job and took the time to clean each area once they were done. Highly recommend all three and Sky for your electrical needs, will be back when we’re ready for our next set of projects. Thank you so much :)
Pam Rossio
Pam Rossio
22:34 15 Mar 22
I have used Sky Heating for at least 20 years. They do regular maintenance on my gas furnace. I decided to get a mini split unit for my cottage and add an AC unit to my furnace. I got my quote a week ago and in less than a week I had my new units installed and I'm ready for the hot weather. I didn't get other quotes because I trust Sky Heating and have always had good luck with them.Nico helped me decide what to have installed in a very friendly not pushy manner, and helped me figure out financing.Today I had a great E team, Eric and Earl who got my units installed, and also the electricians (I can't remember their names) Eric and Earl both helped me understand how to operate the new units and answered any questions I had. I am so happy with the new thermostat that goes along with the AC unit and heater.
Colleen Allen-Schublin
Colleen Allen-Schublin
01:01 12 Feb 22
The installation was very smooth, they showed up at the appointed time and Mario and Braden were very friendly and were knowlegeable about the product when we asked questions . They were very professional during the installation, and didn't make a mess. Adrian the electrician was very personable and professional. He quickly handled the electrical hookup with confidence and expertise of the Ductless AC/Heating Unit that was installed. Braden was helpful in showing us how the remote worked so we would know how to use the unit. We would recommend Sky Heating to anyone who was looking for a new Ductless AC/Heating Unit. They are awesome.
Heather Bargender
Heather Bargender
18:46 10 Jan 22
I know I’ve been needing to replace my water heater for some time and I’m so glad I called Sky Heating, AC & Plumbing. They replaced my heating & air conditioning system in March, and they got me scheduled right away for the water heater today. Joel came out to do the work. He was very professional, knowledgeable, fast, and efficient. He did a beautiful install and left no mess behind. Thank you Sky for always taking great care of us!Update: I just had Sky Heating, AC, Plumbing & Electrical out again to help get my main bathroom shower unclogged, and Jeff showed up on time, and was able to clear the clog within 20 minutes. He was very professional and new exactly how to take care of it.
Nissa G
Nissa G
01:17 08 Jan 22
Very happy with the service we received from Joel--and his apprentice--today. They were able to repair two separate water leak issues we were having, as well as advising on a bathroom fixture issue. Joel was knowledgeable, friendly and efficient. I will definitely be reaching out to Sky first for any future plumbing needs and am happy to recommend them to any friends and neighbors.
david thomas
david thomas
20:38 07 Jan 22
Brian H. did an amazing job at diagnosing the issue with our furnace. I would highly recommend the quality of his work. He answered all of our questions and explained somethings we didn't know. He was very professional and just a nice guy. We couldn't be happier. Thanks Brian for your great service. Also, he's just a nice guy.
Dominique Catabay
Dominique Catabay
22:19 05 Jan 22
We worked with three different people as part of this furnace purchase and installation. Don came out to do our initial repair on our old furnace and was very good about explaining what the issue was and how he fixed it. He also recommended looking into new furnaces as ours was 32yrs old!Randy came out and did the evaluation + quote and was great. He gave us our options and explained which he though was best with no jargon. Didn’t feel any pressure to buy something we didn’t need and knew exactly what we were getting ourselves into after making a decision.Eric handled our installation. He was fast and got his work done in the timeframe he gave us. He also helped set up our new thermostat and explained the work he did and what he’d recommend we do in terms of regular maintenance in order to make sure our unit lasts as long as possible.A+ service all around.
david thomas
david thomas
22:26 31 Dec 21
Brian H. did an amazing job at diagnosing the issue with our furnace. I would highly recommend the quality of his work. He answered all of our questions and explained somethings we didn't know. He was very professional and just a nice guy. We couldn't be happier. Thanks Brian for your great service. Also, he's just a nice guy.
Gordon Merseth
Gordon Merseth
17:37 24 Dec 21
We scheduled with Sky Heating to have the furnace serviced and to have the Nest thermostat. The Nest thermostat had been giving us odd messages and saying that it couldn't control some of the equipment in the system.Jason found a problem with thermostat wiring while servicing the furnace so both work fine now.He finished his work sooner than I expected and gave me a thorough debriefing of what he found including a complete set of photos. The pictures were very helpful. He identified several things that we need to consider to keep the furnace operating well. I found him to be very knowledgeable, professional and personal throughout.We will continue to use Sky Heating for our HVAC service.
Ivy Scazzafavo
Ivy Scazzafavo
00:18 15 Dec 21
12/14/21 - Enrique & Eric (Install) Adrian & Cody (Electrical) were all great. Everything was done quickly and cleanup was perfect. The entire team was a pleasure to deal with; funny, friendly, helpful and really worked well together.11/11/21 - Randy was very knowledgeable, professional and helpful in the decision to change to ductless heating/cooling. He made arrangements for installation and put us on the fast track for first/next available appointment.
Chris Iburg
Chris Iburg
23:15 10 Dec 21
Got to share how awesome it is working with the people at Sky Heating. My first engagement was with Charlie. He came to the house and did a thorough review of our furnace and A/C. He asked about our needs and came back with several options to replace both units. His knowledge and expertise was impressive. Although we did get other quotes, we went with Sky. Super happy with that choice.Today it was all installed. Eric and his team did a fantastic job. This group is very experienced and know what they're doing. They worked really hard and got all the old stuff out and new equipment installed and up & running.I really like how Sky leverages technology to communicate with me and how they monitor my equipment. Great job team Sky!
aaron phariss
aaron phariss
21:14 08 Dec 21
Service was on point. Really appreciated the communication leading up to the appointment. Getting sent a text before the appointment so that I knew exactly who to expect was stellar, and a first for me when engaging in services with other companies. Kenny M. was clear in describing pricing structure, and most importantly what he did actually fixed the issue. I am warm because of him, and I appreciate that immensely!
Jennifer Augello
Jennifer Augello
22:40 20 Nov 21
I had a new electric Furnace/AC system installed in my home in August 2021. I held off on writing my review until I had actually used both the AC and the heat. Sky Heating has been excellent to work with, from start to finish! Everyone was professional, knowledgeable, punctual, and clean! Starting with Mico T in sales, and then Mario G, Omar R, Adrian H, Cody L, and Dan H did a great job installing everything quickly. Everything looked great and they took their time to explain to me how it worked, etc. I would highly recommend, thank you all!
Robin Urbana-Hudson
Robin Urbana-Hudson
06:18 17 Nov 21
Randy B was wonderful. He looked at the furnace and air conditioner told me his thoughts and suggested a technician from Sky evaluate the F & AC before we purchase new units. I have other bids but he was the only one that suggested we get a second opinion on what might be wrong with the units. I really appreciate his looking out for my mother's best interests. This is her home of 45 years. She is on a fixed income and is 90 with advanced Alzheimer's. We will be selling the house in the next few months. I am her caregiver and am responsible for her finances, health and safety.You have know idea how much I appreciate Randy, his honesty and kindness! I look forward to your technician's opinion and working with Randy if we need to replace the units.Thank you,Robin
Deb Howard
Deb Howard
20:08 10 Nov 21
Sky Heating has cared for our Heating and A/C needs for over 17 years. The maintenance program has been wonderful for year-round peace of mind. Kenny M is the best! He is always cheerful, professional, efficient, and respectful. He has taken precautions, such as masking and distancing, without fail during Covid. He is very thorough not only in the work he performs but also in how he explains the outcome. Today he had a trainee with him, Cole, who had the same qualities.
Aimee Ford
Aimee Ford
23:23 05 Nov 21
Sky heating, ac, plumbing & electrical was very professional. They had apts open in a great time frame. We had one apt problem and they fixed it on the spot. Our install guy was amazing. He was professional, tidy and funny! Our electrician was prompt and got his job done quick. Would definitely recommend!
Anthony Deloney
Anthony Deloney
16:33 03 Nov 21
I called FIVE Portland companies. Sky was the only one to call me back. The sales team was prompt and professional. Long story short, I went from freezing to a brand new furnace AND AC in 3 days. Mico was great and Sofia moved everything around to make sure I went to to the front of the line. The installers were smart and made adjustments for me on the fly. They were in and out in one day. Amazing service for every person on this job.
Josh Withers
Josh Withers
20:22 01 Nov 21
So happy with the electrical service we received. Adrian came out for the estimate and was not only super attentive and helpful creating the bid, but was also very kind to my young children. Within a couple weeks, Adrian and Cody came out and performed an excellent and timely replacement of our electrical panel while running 3 new circuits, including one for an RV and another out to a converted garden shed to be used as an office. They were very respectful, performed efficient work, and we have complete satisfaction with the final product. Thank you guys!
Laura McMillan Piano
Laura McMillan Piano
23:21 16 Oct 21
I have hired Sky multiple times in the past 5 years and have future appointments booked, as well. Every time I call to inquire about an estimate, someone always answers the phone and promptly schedules ~ the day before the appointment I receive a text message or email reminder and the day of, I’ve always received a heads up when the technician is on the way. I especially like that I’m sent the full name(s) of the technician(s)as well as a picture and bio of who will be doing the work or giving the estimate. Sky has a fantastic team! So far, Eric, Jeff, Grant and Chris have all completed work at my Piano Studio. These technicians have extensive training, are kind, respectful, extremely knowledgeable in their fields, explain all options very clearly and email a detailed quote with several options to choose from. There is no pressure to purchase. They simply state the various options, point out the differences between their products and patiently re-explain if needed. Every question I have is answered thoroughly. The peace of mind Sky continues to provide is wonderful - knowing if anything ever goes wrong with the equipment they’ve installed, their maintenance team will be out for a prompt and trouble-free fix. They are very honest and dependable. Highly recommend. ~ Happy Customer
randy lovre
randy lovre
19:46 14 Oct 21
The communication was superb with the office and the technicians. I never had to wonder about timing or follow up. Sky is a cut above other service providers due to their skill and keeping us informed of what was going on in a very difficult repair. They showed up early and left late and the billing was transparent and very reasonable.I rarely write reviews but this experience warrants five stars in all categories. I will always know who to call going forward.Randy
Colorado Geo
Colorado Geo
17:46 04 Oct 21
Had a mini-split system installed with these guys about a year ago. They gave me to lowest bid for what I wanted. Came in on budget. Showed up on time with a 3 man crew. Knocked out the project in a day. Cleaned up their worksite and did a great job all around. I had them out for general upkeep this week. Josh was very professional was very respectful of the home. I would recommend this company for mini-split install and service.
Yukes Nishiyama
Yukes Nishiyama
07:05 25 Sep 21
The service he provided was amazing. He quickly checked all the equipment and gave us a honest, fair advice. Now a days, most of info can be found on internet but trusted advice will come only from experienced inspector like him.As you have already noticed, we are not native English speaker but Don was so nice and explained complicated things in understandable way.We ended up installing new one, so let’s see other team mate of his will be the same quality as him👍
Beth Crowe
Beth Crowe
22:09 22 Sep 21
Grant went above and beyond to give me all the details of what needed to be repaired from a “band-aid” fix to everything that could be done, but didn’t necessarily need to be right away. He was excellent at explaining to me in a way that I understood and gave all options. He and his partner were super friendly, timely and communicative throughout the entire process. And my dog loved them both! Recommend these guys for any plumbing needs!
Yukes Nishiyama
Yukes Nishiyama
00:01 21 Aug 21
The service he provided was amazing. He quickly checked all the equipment and gave us a honest, fair advice. Now a days, most of info can be found on internet but trusted advice will come only from experienced inspector like him.As you have already noticed, we are not native English speaker but Don was so nice and explained complicated things in understandable way.We ended up installing new one, so let’s see other team mate of his will be the same quality as him👍
james hibbard
james hibbard
21:15 07 Aug 21
I have used Sky Heating and A/C since 2017.I have no complaints and I sing their praises and have and will continueto recommend this company to any who might need their services.Their Tech Brian (I give Brian a 5 star rating to) has been my repair man and yesterday their tech Jason was my repair man (I giveJason a 5 star rating also).When I ask questions the tech(s) always answer with an explanation that I can understand and make sense to me which I really appreciate as I am old school.I will use them again and now that they do plumbing and electrical if I have a need this is the company I will call.Thank you Sky Hearing, A/C, Plumbing & Electical.Julie R.
Matt Consola
Matt Consola
22:50 14 May 21
The initial consultation, cost, and payment options were so good I decided on the spot to cancel the rest of the quotes and go with Sky on the spot. One week later they were installing my AC unit. They stayed in contact by text before the day of install. And when they said they'd be here between 8am and 9am, they were here at 8:05. The entire team was fast and efficient even when some logistics needed to be changed as to where my unit needed to ultimately go. They were as fast as they good be given the difficulty of where my heating unit was. But when it was all done, they had everything cleaned up and trained me on the thermostat and the thermostat app. I could not be happier as I write this in my much cooler home.
Brandy Stanton
Brandy Stanton
03:42 11 May 21
Sky Heating, AC and Plumbing did an awesome job and exceeded our expectations. Ryan meeting with us at whatever times worked for us. He was patient with our questions and quick to respond to our calls/texts. We replaced our furnace and water heater and installed a new AC unit. It was a two day process but all the guys were great. First day Grant and Miguel got our water heater in and sealed the duct work. Second day Earl and Eric installed the furnace and AC units. Both days the guys showed up on time, were very friendly and explained the systems very well. We will definitely be recommending Sky Heating, AC and Plumbing to our family and friends. We will also use Sky for future projects. Thank you for the excellent customer service.
Julie Penzer
Julie Penzer
23:29 26 Apr 21
We used Sky Heating, AC, Plumbing and Electrical to replace our water heater, AC and furnace recently. Great experience and the group of guys that came were awesome and very professional. We asked the plumber Grant Miller to come back and replace a couple of toilets and again, great experience. He’s incredibly efficient and explains what needs to be done. We highly recommend this company! Thank you!
katie Satre
katie Satre
01:49 06 Apr 21
Tina, the plumbing coordinator was so very kind and helpful with the scheduling process. They were able to fit us in promptly. The text message updates are a great benefit to knowing when your technician will arrive. Yuriy was courteous and professional and was able to repair the problem quickly. This is our second time using Sky Heating, AC and plumbing and I’d recommend them to anyone!
Christi Campbell
Christi Campbell
17:54 30 Mar 21
I met with Charles Dorst, a systems designer regarding an outdated heating system I have. He was extremely helpful and offered suggestions of electricians, and how to save money and purchase the same system which is much less than the outdoor systems as I’m on a strict budget. He is kind and personable and an excellent person to represent Sky Heating. I very much appreciate Charlie and I let the company know. If you are looking for an outdoor system which Sky provides, he would be an excellent choice to meet with.
Denise Grover
Denise Grover
23:55 17 Feb 21
Very prompt and explained everything clearly. The only thing I noticed that I have to clean up is some dark brown debris in the downstairs bathroom. Also, some things in the garage were moved together haphazardly. There is someone coming back to look survey everything and the things will be moved back then. I hope nothing got scratched. It doesn't look it did. I was in a bad mood because of a scam call waking me up very early this morning and I hope I wasn't too crabby. overall, everything went very well.
Chelsea Sheffield
Chelsea Sheffield
01:05 11 Feb 21
We've used Sky Heating for a few projects over the years and they never disappoint. The first interaction with Randy was great as a first time home owner who knows nothing about furnaces or air conditioning.Eric Velasquez and the other techs did a wonderful job during the install process. Everyone was very professional, quick, and efficient.I really appreciate the hard work since we are due for a cold snap and we look forward to working with these folks in the future.
claire
claire
02:03 01 Dec 20
Morgan was so friendly and he did such a great job repairing my furnace! He explained things so thoroughly and even showed me what parts needed to be fixed/replaced or cleaned, so that I understood more why it needed to be done, and was very patient explaining everything to me. I also didn’t feel like he was in a hurry, he took his time and didn’t rush me or pressure me on my decision on what I wanted to have repaired today.Thanks to the receptionist too, who took my call, and got me scheduled very quickly because my furnace wasn’t working and I was without heat.I will use Sky heating again because of Morgan, and refer friends and family as well. My experience was over the top excellent!Oh, and my two older dogs and 4 month old puppy were very curious and had to bug him a bit and he was so sweet to them giving them attention and treats.Thank you Morgan!Claire Gaulke
Dan Kaempff
Dan Kaempff
16:49 12 Oct 20
Sky is absolutely the best. Joel quickly diagnosed our low water pressure problem and got the problem fixed in no time! We also had Sky install a new HVAC system and new ducting last month, and that job was also flawless and professional. Ryan, Dan and Eric were all great to work with! We love our new heating and cooling system!
Heather Bargender
Heather Bargender
20:45 09 Oct 20
I know I’ve been needing to replace my water heater for some time and I’m so glad I called Sky Heating, AC, Plumbing & Electrical. They replaced my heating & air conditioning system in March, and they got me scheduled right away for the water heater today. Joel came out to do the work. He was very professional, knowledgeable, fast, and efficient. He did a beautiful install and left no mess behind. Thank you Sky for always taking great care of us!
Lydia Harris
Lydia Harris
11:39 05 Oct 20
They never contacted me.UPDATEAfter seeing their response, I called a local number and got an out-of-state call center. I also took a screenshot of my original request from September 24, 2020, that included my phone number.
J Jones
J Jones
01:52 25 Sep 20
Service provided by Sky is always top-notch. From Savannah providing excellent scheduling, to Don performing outstanding repair and maintenance, and finally to apprentice Marcus for impeccable customer service. Everyone we’ve ever been in contact with at Sky is professional and friendly. Thank you!
Sheila Strand
Sheila Strand
16:04 24 Sep 20
I had an excellent experience today with Mario from Sky Heating and AC.He did a great job explaining the process for the Sky duct sealing. He shares the before and after measures of air loss and the seal will be a great help with the systems efficiencyAnd save on my electric bill.This is my third great Sky experience.I will definitely see them in future!
Michael Fajardo
Michael Fajardo
01:13 20 Sep 20
Kenny McDonald did maintenance on my furnace about a year ago. I felt comfortable with him doing the work that I specifically asked for him on 9/17/20 to repair my AC which needed a new motor & maintenance. I also went ahead and had my furnace blower motor replaced & p trap installed as well as maintenance on it as well. I will certainly ask fir him again in the future and would recommend him for any AC or furnace work and maintenance.
Heather Hoaglin
Heather Hoaglin
18:43 17 Sep 20
Such a professional and friendly gentleman. We appreciate Don's attention to detail and willingness to return our system to brand new conditions!!
Emily Knight
Emily Knight
22:24 16 Sep 20
Don Wilkinson was great & very thorough. He took the time to really solve the problem after all the usual fixes didn’t work. He was also great at explaining how I should use my A/C more efficiently to protect the unit long term.
Julie duvall
Julie duvall
17:46 13 Sep 20
We had Gage come to our house to work on our HVAC and he is a professional and nice person. He checked everything out explained everything to us that needed attention (our unit is 12 yo) good experience. Give them a call
Sheila Strand
Sheila Strand
20:07 04 Sep 20
I had an excellent experience today with Gage from Sky Heating and AC.He did a great job explaining the issues with my AC and provided and essential to fix plan and a preventative plan that could helpwith the systems efficiency.This is my second great Sky experience.I will definitely see them in future!
Steve Stupey
Steve Stupey
15:01 01 Sep 20
This was our first time using Sky. We were recommended by a friend. The first person I talked to was Ash. She helped us find a date and time that worked for us even on very short notice, as our furnace had completely broken. The tech that came (Morgan) was, prompt and professional, he even gave us options and set us up on a yearly membership so we get regular service. Hopefully that will keep our furnace from breaking down again...
Jason Stark
Jason Stark
01:47 20 Aug 20
Abel was awesome. He not only installed the furnace, but verified it worked, set it up, and walked us through the full system so we would know how to maintain our new system. He was very nice and very personable! If I could I would ask for him by name.
Balaji Iyer
Balaji Iyer
04:28 19 Aug 20
I have been using Sky heating and Air conditioning’s services for the last 10 yrs. Recently I had an issue where the A/C unit stopped working during one of the hottest weeks this summer. Don Wilkinson from Sky heating was able to quickly diagnose the issue and replaced a faulty capacitor instantly. He also tested for refrigerant pressure, airflow, performed filter replacements and made sure the A/C is functioning properly before signing off. A thorough job indeed. Highly recommend Don for his knowledge in this field and for his professionalism.
Lynde Perkins
Lynde Perkins
00:51 19 Aug 20
Our air conditioner went out when it hit 100 degrees on a Saturday. Sky Heating and Air was able to come out on Sunday for $189 which we agreed to pay and didn’t argue in paying at time of “service” as we wanted our AC back up and running. We checked upon calling on Saturday and they had our system on file, and just in case my husband gave them the part number for the motor they would need since that was what was wrong.On Sunday Gabe the service technician eventually arrived a little late, and seemed to have no idea why he was here and didn’t have the part we needed. So he informed us that he could eventually fix it, but we would have to pay 30% more to fix it since he came out on a Sunday. And it would cost $1,000 to replace a $120 motor. So basically we paid $189 for him to confirm our motor needed replacing and secure a 30% cost increase for the rest of the work to be done eventually in the future during normal business hours. I would not recommend this company at all as they were not focused on pleasing the customer at all more interested in making as much money as possible.In response to my poor review the manager attacked us as the customer insinuating that we were refusing to pay the $189 fee which we did not. It was the rest of the experience that we are reviewing as 1 Star.Update to the reviews. Changing my experience from 1-2 stars as Kelly the service manager called on Monday to let me know that Gabe had been working very hard in very hot weather and reverted to the old pricing in his exhausted state. Yikes poor guy. Gave me a new price $325 less. When I asked for a quote with price breakdown so I could schedule they stopped responding to me. Then they wrote a second response in this google review again attacking me the customer and saying that I declined service. Which I hadn’t yet, but I guess now.....
Kerry Cadambi
Kerry Cadambi
18:32 04 Aug 20
I appreciate how thorough Morgan was today. He attentatively listened to me explain what was going on with the system. He then explained what he planned to do. Morgan checked in with me on each step, updating with findings. At the end he summarized the work done and patiently answered all my questions clearly and concisely. And he also made some suggestions for further service that was optional, without being pushy or salesy, so I feel informed. Am also thankful for his consideration in following guidelines for safety in this time of COVID
Clifford Davis
Clifford Davis
22:58 01 Aug 20
After 17 years it was time to replace the furnace and air conditioner. Sky was very quick to respond and replaced everything in less than 7 hours. Was very patient in explaining servicing and operation and helped set up and initialize the thermostat. Cleaned up afterwards and we’re careful to avoid damaging or dirtying the walls which had just been redone.
Darriene Rafiki
Darriene Rafiki
21:15 29 Jul 20
Please do yourself a favor and hire this company. Everything is so professional, pleasant and the best folks you could hire for the job. Even the gal answering the phone was so pleasant and easy to work with, it made it all a breeze. I am very picky and you cannot do better.
TINA BYERS
TINA BYERS
23:20 28 Jul 20
Gage was very nice and fixed the issue that we where having with our furnace. He was very nice to answer all questions I had ask and explain the issues and what need to be fixed. Thanks so much!
Chuck Panipinto
Chuck Panipinto
23:38 20 Jul 20
I just want to tell you how very impressed we were with Abel. He was right on time this morning and went right to work. He was exceptionally quick in getting our air-conditioning unit installed and ready to run. He was so quick that he finished the install long before the electrician showed up to supply power to the unit. Thank you very much Abel for a job well done.
Cheryl Hundley
Cheryl Hundley
18:36 16 Jul 20
Gage Pruitt was a friendly knowable tech from Sky Heating. He explaned different options when I had my AC serviced. I have been a customer for 5 years and am very pleased. So nice to have a company provide good customer service. Rare in this world.
Eddie Himes
Eddie Himes
20:11 11 Jul 20
Uziel and Mario were professional, courteous, friendly, answered any questions I had and maintained a clean workplace. They worked very efficiently from beginning to end. Excellent work!
Michael Howell
Michael Howell
16:01 07 Jul 20
Brian was very professional and helpful in his assessment of our furnace. He clearly had the knowledge and expertise to properly diagnose our issue and he made the repairs quickly and efficiently. I was also pleased with the communication before and after with the Sky Heating staff. I highly recommend them!
Peter Crofut
Peter Crofut
22:33 06 Jul 20
Sky heating does a great job! Gauge is a super nice technician and gives you lots of options. He's also super knowledgeable about the products and what solutions you need to maintain your system!
Dirk Knudsen
Dirk Knudsen
01:01 30 Apr 19
Major Kudos to Brian and the Sky Team! A very difficult and complex ground loop heat pump was diagnosed and gone through for a terrific price. We got all the answers we needed and he was a superb PRO! Way to go Sky Heating and the Blue Truck! Thanks for the donation to Colon Cancer too guys- that was an added bonus!
Dirk Knudsen
Dirk Knudsen
17:12 29 Apr 19
Major Kudos to Brian and the Sky Team! A very difficult and complex ground loop heat pump was diagnosed and gone through for a terrific price. We got all the answers we needed and he was a superb PRO! Way to go Sky Heating and the Blue Truck! Thanks for the donation to Colon Cancer too guys- that was an added bonus!
Adam Aguilar
Adam Aguilar
02:01 08 Feb 19
We've always had minor work done with Sky Heating and Cooling like furnace maintenance and replacing filters, so this was our first big job, having an AC unit installed. Scheduling was very easy and a pleasure. The receptionist that helped was very accommodating. We had Ryan out for the quote and he was great. Very informative and my wife appreciated the no pressure sales approach. We also appreciated that Ryan wasn't selling fear like the other companies we had out for quotes. Once we confirmed we wanted to work with Sky, Ryan had us on the schedule within 48 hours! I understand it is winter.. but still to have that kind of flexibility with a company that is also likely seeing a high volume of furnace repair... we were impressed. Roberto was the installer. Extremely professional and kind. He worked all day to find out that the unit itself was broken, so he had to come back out the following Monday to install a new unit which was fine.. again dead of winter we weren't in a rush to be blasting AC in February. Once installed and tested he gave my wife a great tutorial of how to work the controls and gave advice as to how to get the most efficiency out of both the AC and Furnace. We will certainly continue to work with Sky!
Adam Aguilar
Adam Aguilar
23:57 07 Feb 19
We've always had minor work done with Sky Heating and Cooling like furnace maintenance and replacing filters, so this was our first big job, having an AC unit installed. Scheduling was very easy and a pleasure. The receptionist that helped was very accommodating. We had Ryan out for the quote and he was great. Very informative and my wife appreciated the no pressure sales approach. We also appreciated that Ryan wasn't selling fear like the other companies we had out for quotes.Once we confirmed we wanted to work with Sky, Ryan had us on the schedule within 48 hours! I understand it is winter.. but still to have that kind of flexibility with a company that is also likely seeing a high volume of furnace repair... we were impressed.Roberto was the installer. Extremely professional and kind. He worked all day to find out that the unit itself was broken, so he had to come back out the following Monday to install a new unit which was fine.. again dead of winter we weren't in a rush to be blasting AC in February. Once installed and tested he gave my wife a great tutorial of how to work the controls and gave advice as to how to get the most efficiency out of both the AC and Furnace. We will certainly continue to work with Sky!