Privacy Policy
This privacy notice discloses the privacy practices for skyheating.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.What choices are available to you regarding the use of your data.The security procedures in place to protect the misuse of your information.How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up on an appointment.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Text message marketing is sent only to customers who opt in, as described in our SMS Disclosures.
Your Access to and Control Over InformationYou may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.Change/correct any data we have about you.Have us delete any data we have about you.Express any concern you have about our use of your data.
Security
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately by contacting the telephone number or email address on this website.
All phone calls and in-person conversations with Sky Heating, A/C, Plumbing, & Electrical representatives may be recorded for safety, quality assurance, and training purposes. By engaging with our team, you acknowledge and consent to this practice. For questions, please contact us at csrleads@skyheating.com or (844) 659-8611.
SMS Privacy Disclosures
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following discloses how Sky Heating, AC, Plumbing & Electrical collects and uses information on https://skyheating.com.
Information Collection & Use: We collect non-personal information (IP address, browser type, domain name) and communication details to maintain, evaluate, and improve our services.
Security: We employ industry-standard encryption (HTTPS/SSL) to protect sensitive online transmissions and restrict offline access to authorized personnel only.
Cookies: Cookies are utilized to enhance site navigation and user experience without linking to personally identifiable information.
Third-Party Sharing: We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes. We disclose personal information only to service providers who help us operate our business and send messages on our behalf, when required by law, or to protect our legal rights. Service providers may use your information only to perform services for us.
SMS Disclosures
What we collect. When you opt in to text messages, we collect your mobile phone number, your name, the date and method of your consent, and records of the messages we send and receive.
How we use it. We use this information to send the messages you agreed to receive: appointment reminders, dispatch notifications, billing and account notifications, completion surveys, and marketing and promotional messages such as sales, coupons and seasonal deals.
No sharing for marketing. We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.
Verbal opt-in. Sky Heating, AC, Plumbing & Electrical collects verbal opt-in from customers in person or over the phone. Staff ask separately whether the customer would like texts about their service and whether they would like marketing and promotional texts. Customers are told: “Message and data rates may apply. Message frequency may vary. Text HELP for support or STOP to unsubscribe at any time. We do not sell, rent, or share your phone number or opt-in data with third parties for marketing or promotional purposes.”
Website opt-in. By checking the SMS consent box on a form, you agree to receive text messages from Sky Heating, AC, Plumbing & Electrical at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help.
Opting out. Reply STOP to any text, or contact us at csrleads@skyheating.com or (866) 767-4571. Opting out of texts does not change your other communication choices.
SMS program rules. For message types, frequency, carrier terms and other program details, see our Terms & Conditions.
Questions. Contact us at (866) 767-4571 or by mail at 19305 SW Teton Ave, Tualatin, OR 97062, Attn: Privacy Officer.
